Refund & Return Policy
Effective Date: February 06, 2026
At Fashion House LLC, customer satisfaction is important to us. This Refund & Return Policy outlines the conditions under which returns, exchanges, and refunds may be considered.
Return Eligibility
Items may be eligible for return if they are received in their original condition, unused, unwashed, and with all original tags and packaging intact.
Return requests should be submitted within a reasonable period after delivery of the order.
Non-Returnable Items
Certain items may not be eligible for return, including products that show signs of wear, damage caused by misuse, altered items, or products designated as final sale where permitted by law.
Return Request Process
To request a return, customers should contact our support team with their order information and details regarding the return request. Instructions will be provided if the request qualifies.
Exchanges
Eligible exchange requests may be accommodated based on product availability at the time the request is processed.
Refund Processing
Once returned merchandise has been received and inspected, approved refunds may be issued to the original payment method used during purchase.
Processing times may vary depending on payment providers, financial institutions, and other external factors.
Damaged Or Incorrect Items
If an item arrives damaged, defective, or incorrect, customers should contact us as soon as possible with relevant details so that we can review and assist with an appropriate resolution.
Shipping Costs
Original shipping fees and return shipping costs may not be refundable unless otherwise required by applicable law or determined by Fashion House LLC.
Policy Changes
Fashion House LLC reserves the right to modify this Refund & Return Policy at any time. Updates will be posted on this page with a revised effective date when applicable.
Contact Information
For questions regarding returns, exchanges, or refunds, please contact:
Fashion House LLC
Email: info@thefashionhouse.xyz
Phone: +1 (406) 543-6159
Address: 127 N Higgins Ave, Ste 307D, Missoula, MT 59802, USA